For the Telecom giant, managing the licenses allocated by FCC and staying compliant was one of the biggest challenges. With information coming in from different channels and departments, it was exceedingly difficult to manage and track the licenses and their compliance related status.
To achieve their vision of a scalable workflow enabled solution to manage this process, they partner with us to provide technology recommendation as well as to develop and maintain the system.
To digitize the entire process, we proposed an end-to-end workflow application which will take care of the following.
The entire lifecycle management of sites would be done by a serverless business workflow engine. It helps the architecture stay proactive and help keep up with any future changes in the process, without the need to make any major code changes/upgrades.
Post the system was made operational, Customer has seen results in multiple avenues. What started as workflow automation solution, resulting huge cost savings, and optimizing end to end process.Some the key results area are as follows: