Homelessness is one of the biggest challenges/drawbacks for the west coast seaport city of ‘Seattle’. The City of Seattle’s Navigation Team and the Seattle Police Department were in great trouble to find shelter for more than 10,000 homeless people. From managing Encampment areas to connecting and following up with homeless citizens, their entire process was manual which created additional burden for the Mayor’s Office and associate members.
Inovar was presented with the challenge to develop an integrated process automation solution by building a customized application called ‘NavApp’ to combat the homelessness crisis and backend their IT setup in real-time. What they needed was a dynamic and efficient technological solution.
With our Design Led Approach we were able to propose a comprehensive solution sitting on Dynamics 365.
Our customized web application and data-driven software solutions connect the dots of the city’s system to help people navigating towards various vital sites along with encampment areas.
Once the CRM based App was Developed, it efficiently helped the City of Seattle to combat homelessness.