Bridging Gaps With Process Automation

A manufacturing firm was facing challenges managing purchase requisition and approval process statuses. Since seven to eight teams were involved in the process, managing, and tracking the progress of each request was challenging. Our Intelligent automation team helped them create an efficient solution for accelerated operations.

The Challenge

They faced hindrances in tracking and managing requests as several teams were involved in the process. The company faced difficulty managing extensive data that was spread across multiple Excel sheets and emails. It caused confusion and inconsistencies in operations. There were no insights from stakeholders on the progress of the requisitions. The client needed an effective system to improve customer satisfaction.

The Solution

We equipped them with Power Platform solutions, which was ideal for them. Inovar connected its SharePoint system with the help of PowerApps and Power Automate. We connected disparate systems and created a streamlined process automation system that required three simple steps. Our team helped develop an intelligent process automation system with a unified notification system that sends out reminders, escalates urgent requests and provides accurate status of individual requests. The new system allowed customers to stay updated on the progress of their requests and prevented any request from falling through the cracks.

Streamlined Success

The new system helped the company address requests promptly and accurately. They could enhance overall productivity and conveniently track and prioritize important tasks. The impact of this solution was significant. The notification, reminders, and escalation processes were brought under one umbrella, making it easier to manage and track. The company was able to improve its SharePoint system's ability to collect and process information, leading to greater efficiency and productivity for the team.

Benefits

The system helped the client meet 100% of customer requests. With insight from PowerApps into requests status, the team could prioritize tasks and ensure they were on track. They worked with increased coherence and productivity due to improved SharePoint solutions.

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Case Studies

Inovar developed a dynamic, secure, and user-friendly portal for a client with enhanced user engagement, communication, and collaboration, which maintains optimal quality across all project deliverables and documentation.

We developed an efficient and secure FinTech platform for a client which targeted areas of efficient operations, business continuity, and maximizing their ROI.

InovarTech developed an AI-driven fleet management system to predict demand, optimize vehicle usage and improve real-time tracking. We delivered cost-effective solutions to our clients which helped them showcase a 30% operational efficiency within three months.

Inovar assisted a Telecom giant in managing licenses allocated by the FCC, by equipping them with a serverless business workflow engine for managing the entire lifecycle of sites without significant code changes and upgrades.

Discover how Inovar's expert End-to-End Strategy Consulting Services helped the world's largest Youth-Serving NGO make the most out of their tech investments.

Inovar equipped a healthcare institution with an intelligent process automation system by incorporating power platform consulting services. This solution accelerated their business processes, automated their data processing, and improved task management.

Inovar assisted a leading lab in overcoming its data management challenges by equipping them with an efficient process automation platform for managing work orders seamlessly.

We developed an efficient and robust business process automation solution for an audit and accounting firm by integrating Power Platform consulting services and SharePoint managed services.

Inovar developed a Power Platform-based solution by collaborating intelligent process automation with SharePoint consulting services to help them streamline their workflows and provide stellar customer experiences.